Support for Slippery Seal

Last updated: 3 October 2026

For help, email slipperysealgame@gmail.com.

For a bug report, include your device, operating-system version, game version and what happened. Screenshots or recordings can help, but please remove personal information before sending them.

Playing the game

Use LEVELS for numbered levels, ENDLESS for the endless run, and PLAY WITH FRIENDS for invite-code races. Endless unlocks after completing level 5.

Open the title-screen gear, then How to play, for the controls and instructions.

Playing with friends

One player creates a room and shares its four-letter code. Other players enter the code to join. Up to four players can race. Everyone needs an internet connection and compatible game versions.

There are no public lobbies or free-form chat. Race names are generated by the game; your locally typed seal name is not shared by current versions.

Advertising and purchases

Versions with monetization may show occasional automatic ads at solo-game results. Optional rewarded ads can provide extra golden fish or temporary cosmetic skin trials. Availability depends on your version, region, connection and ad availability.

Where offered, Remove automatic ads is a one-time purchase. It removes automatic ads; optional rewarded ads remain available. The store displays the price in your local currency. This is not a subscription.

Cosmetics and ad rewards do not improve your seal's gameplay abilities. There is no pay-to-win.

Restore a purchase

Use the same store account that made the purchase, then open Settings → Ads & purchases → Restore purchases. An internet connection may be needed. Apple and Google purchases are managed separately; buying on one platform does not grant ownership on the other.

If restoration fails, contact us with the platform, game version and error shown. Do not send payment card details or passwords. Refund requests are handled through the store where you purchased.

Advertising privacy and reporting ads

Where available, open Settings → Ads & purchases → Ad privacy choices to review your advertising choices.

To report an inappropriate or broken ad, use Report an inappropriate ad in the same panel, or email us. Include the advertised app or advertiser, the approximate date and time, and a screenshot if possible. There is no need to click the ad to report it.

Performance and sound

If the game stutters, open Settings and try Medium or Low graphics. For missing audio, check the game's Music and Sound effects settings, your device volume and any connected audio device.

Progress and accounts

No Slippery Seal account is required. Android versions can use Google Play Games for online leaderboards; current iPhone versions use local scores.

Game progress is saved locally. We do not provide account-based cloud-save recovery. Clearing app data or deleting the app can remove progress. Restoring the automatic-ad removal purchase does not restore lost fish, cosmetics or level progress.

Privacy and deletion

The app uses third-party services for features including advertising, purchases, races and Android leaderboards. Read the Privacy Policy for details and Delete your data for deletion options.